Introduction How to show up as leaders How to show up as managers Nurturing a culture of care Introduction What defines a safe place to work? How to show up as leaders How to show up as managers Nurturing a culture of care 6 KEYS TO CREATING Safety in two main modes Safe at work. Establishing Safe at home. There will continue A PSYCHOLOGICALLY physical safety measures will to be a need for flexible work SAFE ENVIRONMENT While many assume that be crucial to feeling safe in the arrangements to help employees employees are eager to return workplace, but they alone will manage this disruption while 1 Set the stage to normalise to the office, a recent Harris poll not be enough. Have a plan for still getting their work done. uncertainty—it makes it revealed that most employees felt how you’ll embrace these meas- But working from home has its easier for everyone to talk they should not be required to ures in a way that is consistent hazards, too. Be cognisant that about it. return to the office if their work with your company or team cul- employees who continue to work could be done remotely.‡ Perhaps ture. Anticipate an effect on pro- from home are more susceptible 2 Practise deliberate, active, schools are not yet admitting stu- ductivity as well as on employees’ to burnout. The same flexibility clear, frequent and honest dents back, or family members emotional well-being in the gained by having no commute, communication. are immunocompromised and short-term of implementing a built-in kitchen, and the abil- employees cannot risk exposing these measures. Talk about how ity to change a load of laundry 3 Continue to prioritise them. What if employees have employees in the workplace can or start dinner quickly can also physical and mental health simply discovered that they work ensure they have what they need lead to a never-ending workday. and wellness. better, healthier and happier from those who remain work- Some may feel more indebted from home? For most organisa- ing from home. Give employees to an employer because they’ve 4 Remind colleagues that tions, it will be imperative to look more than one way to address been given flexibility in working they are not alone. at safety, broadly, through two their concerns about any of the remote. Others may not have major lenses: above in a way that feels safe. distinct boundaries between 5 Reinforce to colleagues home and office. Regardless of the importance of the the reason, remote employees work they do, connecting may overwork themselves, so it to purpose. managers must stay in tune. 6 Practise self-compassion of U.S. respondents agreed that “if the work is able to be done remotely, employers should and compassionate 84% not require their employees to return to the office until COVID-19 is no longer a threat.” leadership. Wave 10 of The Harris Poll COVID-19, Tracker fielded May 1 to 3, 2020. Leading the workforce ‡ Wave 10 of The Harris Poll COVID-19, Tracker fielded May 1 to 3, 2020 6